Shipping

DK
Forsendelse & Håndtering

Alt afhentning i butikken er gratis.
Du er selvfølgelig velkommen til at prøve din bestilling ved afhentning.
Alle internationale bestillinger har en fast forsendelsespris på 70DKK.
If agreed, you can try your items on, straight away, when picking them up.
Er ordren færdigproduceret, sendes den inden for 1-3 dage.
Laves den på bestilling skal du beregne ca. 7-10 dages produktionstid.

Alle order sendes med track and trace.


Retur & Ombytning

Hos RWD returnerer vi gerne dine varer. Skriv blot til os inden 14 dage efter modtagelse. Kontakt venligst return@rwdcph.com for at arrangere din returnering. Vær venligst opmærksom på at returnering betales af afsender, og at det kan tage op til 7 arbejdsdage, før at pakken er retur i butikken.

Bemærk at alle speciallavede order ikke tages retur.

Pakken sendes til:

RWD STUDIO
Dybbølsgade 57, st. tv
1710 København V
Danmark

De returnerede varer skal være i samme stand som ved modtagelse. Vi accepterer kun din retur, såfremt at varen er i dens originale stand med label. Du er som kunde ansvarlig for at pakken kommer frem til os. Vi kompenserer ikke for pakker mistet i forsendelsesprocessen.

Når vi modtager din pakke, og accepteret varens stand, vil du blive informeret om, at vi har returneret pengende på din konto. Du vil modtage pengene på samme kort, som du har betalt med. Beløbet er uden forsendelsesgebyret på 40 kroner.

Ønsker du at bytte direkte over til en ny størrelse, sender vi gerne vare ud gratis, såfremt vi har størrelsen på lager. Hvis du ønsker en helt anden vare, skal du venligst lægge en ny order i vores webshop.

___

EN
Shipping & Handling

All pick up at the showroom is free of charged.
If agreed, you can try your items on, straight away, when picking them up.
All international deliveries, regardless of volume are added a 12€ postal fee.
Your order will be dispatched within 1-3 days from the date
stated on your order confirmation.

All orders are send with track and trace.
Please notice that parcels will not be shipped during on holidays and weekends. Delays may occur during busy
periods and public holidays.

Return & Exchanges

RWD gladly accept returns and offer you to return your items within 14 days upon delivery. Please contact return@rwdcph.com for any questions or to request an return arrangement. Notice it can take up to 7 working days for the parcel to return to our show room.

Please return your parcel to

RWD
RWD STUDIO
Dybbølsgade 57, st. tv
1710 København V
Denmark

Items shall be returned in perfect condition accompanied by the original invoice.
Returns will only be accepted if all labelling and the original packaging is intact.
You are responsible for the shipping of returning items back to RWD.
Items lost in transit will not be compensated for.

Once we have received the goods and accepted the return, we will transfer the amount to your account. Your refund will be credited to the original purchaser’s credit card. The refund will exclude shipping costs, with the exception of faulty items. Late returns may be accepted at the discretion of RWD. If your order has been sent within the EU, all sales taxes will be refunded. RWD is not able to refund customs duties and taxes on orders shipped outside the EU. However, you may be able to recover these by contacting your local customs bureau directly.

If you wish to exchange a product, exchanges are made free of charge.
Please notice that we do only exchange to a different size
and that all exchanges are based on stock availability
You will need to place a new order, if you wish to purchase a different item.